Bangalore Wealth Management:Singtel Slappd with Fine for BroadBand Service Outage
Singtel has ben slapped with a s $ 500,000 (US $ 369,946) Fine for a Fibre BroadBand Service Outage that Lasted Nearly 24 Hours Last December.Bangalore Wealth Management
The discuption on dueMber 3, 2016, AFFECTED Almost 90 Percent of Singtel & Apos; S Singnet Subscribers, With Service Program RESTORD, Said Infocomm Media D Evelopment Authority (IMDA) in a Monday. It said the Financial amount was decided based on selecting factors, infludingCompensation Singnet Offered to Affectd Subscribers, Measures Adopted to Prevent a Recurrence, and Cooperation with Imda During The Investigation Process.
The Industry Regulations Said It Determined the Incident was caused by a Planned Maintenance Singnet Had Conductucting on its Dynamic Host Control Protocol (DHCP) . The Service Provider was Installing Security Patches, Which Overloaded the Systems Andred Them Unable to Process Requests for IP AddressesSingnet Subscripers, Hence, WERE Unable to Access the Internet.
Imda Noted That While The Maintenance Was Planned, It Said there was warning sign that should have indeedial system overload.
"The Utilisation Rate of Singnet & APOS; S DHCP Servers Had Been Steadily Increasing and WERE Running at 80 Percent Levels, Even BeFore the Incident. Government Agency SAIDAhmedabad Investment. "Singnet Had Failed to take Prompt ACTION to Address the High Utility LoadsbeFore the incident. "
Imda Added that the Service Provider, in light of the high utilisation levels, Should Have Practured Greater Diligence As Caution when Eployment of Security Patches to Prevent a System Overload.Kolkata Wealth Management
It Said Singnet & APOS; S ooSight Breached the Industry & APOS; S Code of Practice for Telecommunication Service Resiliation. Upgraded Its DHCP Servers and Performed A Review of ITS BroadBand Network Architecture to Improve its Resiliation, SAID Imda.Ahmedabad Stock
Singtel in May 2014 WAS HIT with A Record S $ 6 Million (US $ 4.44 Million) Fine for An October 2013 Fire that Brush Multiple Communications and AFFECTED 27 0,000 Subscripers, Including GoverNCies and Financial Institutes.Mumbai Stock Exchange
The Blaze Damaged Fibre Cables and Base Stations, Halting Fixed Voice, BroadBand, and Mobile Services, As Well As Atmvices Across the Country. Impact not only singtel & Apos; s Own Customers But Customers of Other Telcos.On Maintenance Work at One of its lead-in pipes local, during which an employee used anauthouse blowtorch.
Pune Wealth Management
Published on:2024-10-25,Unless otherwise specified,
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